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Privacy & Data Protection

Your data. Protected by design.

At Biotensis, privacy and data protection are fundamental principles of every solution we develop. We are committed to ensuring that personal and clinical information is processed securely, transparently, and in compliance with applicable regulations.

Our Commitment

Privacy by Design

Data protection is integrated into every stage of the software lifecycle, from system architecture to deployment and maintenance.

Security First

We implement technical and organizational measures to safeguard data against unauthorized access, loss, or misuse.

Regulatory Compliance

Our solutions are designed to support compliance with:

  • General Data Protection Regulation (GDPR)
  • Applicable healthcare regulations
  • Industry best practices for information security

Transparency

We process personal data only for legitimate purposes and provide clear information about how data is collected, used, stored, and protected.

How We Protect Information

  • Encryption of sensitive data
  • Secure authentication and access control
  • Role-based permissions
  • Audit logging and traceability
  • Regular security updates
  • Secure cloud and on-premises deployment options
  • Backup and disaster recovery mechanisms

Data Processing

Depending on the solution and deployment model, Biotensis may act as:

  • Data Processor: processing personal data on behalf of healthcare organizations.
  • Data Controller: for information required to provide our own business services.

In every case, personal data is handled according to contractual obligations and applicable legislation.

International Standards

Our engineering processes follow recognized security and software development best practices to ensure reliability, confidentiality, integrity, and availability of information.

Your Rights

Where applicable under GDPR, individuals may exercise their rights to:

  • Access personal data
  • Rectify inaccurate information
  • Request erasure
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

Requests can be submitted using the contact information below.

Contact

For questions regarding privacy or data protection, please contact:

Biotensis

Email: DPO@biotensis.com